Features
Everything a salon needs, in one place
Online booking, scheduling, staff management, clients, payments, commission and staff pay, inventory, marketing automation, reports and a real website. One login, one flat price, no add-ons to buy.
Plan badges: Pro & up is on Pro and Enterprise, Enterprise is Enterprise only, and features with no badge are on every plan, Free included. Compare plans.
Online Booking
A 24/7 booking wizard that turns visitors into confirmed appointments, without phone tag.
Clients book themselves around the clock, so the phone stops being your front desk.
Booking wizard
Clients pick a service, a staff member (or "any available") and a time in a guided flow that works on any device.
Guest booking
Clients book with just a name, email and phone, and every guest becomes a client record automatically.
Booking window & advance notice
Control how far ahead clients can book and how much notice you need, and switch online booking off when you need to.
Pro & up
Account-only booking
Require clients to sign in before they book, for members-only booking.
Pro & up
Multi-service booking
Book several services back-to-back in one visit, each scheduled in sequence.
Pro & up
Recurring appointments
Set a repeating series (every 2 weeks on Tuesdays) once and keep regulars on the books.
Pro & up
Deposits & full payment
Require a deposit or full payment at booking to secure your time.
Pro & up
Cancellation & no-show fees
Auto-charge the card on file for late cancellations or no-shows, with a free-cancellation window and manager waivers.
See how this works for hair salons.
Calendar & Scheduling
One calendar for the whole team, with the controls a busy front desk actually uses.
See everyone’s day in one place and keep chairs full without double-booking.
Day / week / month calendar
See every staff member’s day at a glance, with a mobile view for staff on the move.
No double-booking
A staff member can’t be booked twice for the same time.
Time blocks
Block time for a break, personal time, training or anything else so no booking lands there.
Chair & station limit
Optionally cap how many appointments run at once, so bookings never outnumber your chairs or rooms.
Custom status workflow
Use Booked, Confirmed, In Progress, Completed, Cancelled, No Show, or turn off what you do not need.
Pro & up
Drag-and-drop rescheduling
Move an appointment to a new slot in one motion.
Pro & up
Add to calendar
Clients get an .ics file plus "Add to Google Calendar" and Apple Calendar links for each appointment, in their emails and on the confirmation page.
See how this works for barbershops.
Staff Management
Give each person the right access and a schedule that decides what clients can book. Free covers 1 staff member, Pro up to 3, Enterprise unlimited.
Your team sees its own day, and you stay in control of who does what and when.
Pro & up
Manager & Tech roles
Managers run the business. Techs see only their own appointments, with client contact details masked.
Weekly schedules & breaks
Working hours and recurring breaks for each person drive online availability.
Days off & date overrides
Change one day’s hours or block a vacation. Managers set time off directly; there is no request-and-approve flow.
Per-staff services
Each person has their own service list, so clients only see who can actually do the service.
Pro & up
Seniority levels
Show a Junior, Mid or Senior badge so clients pick the right fit.
Pro & up
Staff performance reports
Bookings, revenue and occupancy per staff member.
Clients & Portal
A CRM that remembers everything, and a self-service portal that saves your front desk hours.
Every visit feels personal, and clients handle their own bookings and payments.
Client profiles
Contact details, visit history, spend stats and birthdays in one searchable list.
Notes, preferences & allergies
Private staff notes plus formula, sensitivity and product-allergy preferences.
Guests become clients
Every guest booking creates a client record automatically, so no client falls through the cracks.
Pro & up
Self-service portal
Clients see their history, book, cancel or reschedule, pay invoices and manage cards on file.
Pro & up
Loyalty, referrals & gift certificates in the portal
Clients track points and rewards, share referral codes, and buy and view e-gift certificates.
Pro & up
Intake forms in the portal
Clients complete outstanding forms before they arrive.
See how this works for spas and massage studios.
Payments & Checkout
Take payment through your own processor: your payouts, your rates, no SalonBook fee or markup.
Get paid at booking or after the visit without paying anyone a cut.
Pro & up
Stripe, Square & PayPal
Connect the processor you already use; funds go straight to your account and you pay only its standard rates.
Pro & up
Wallets & more ways to pay
Apple Pay and Google Pay in the client portal, Venmo via PayPal, Cash App Pay via Stripe or Square, and Zelle as a manual method.
Pro & up
Checkout, your way
For each booking, staff choose to email an invoice, charge the saved card now, or charge it when the visit is completed.
Pro & up
Cash, check & Zelle
Mark an invoice paid by cash, check, Zelle or another offline method so your records stay complete.
Pro & up
Invoices with Pay Now
Invoices are emailed with a Pay Now link to the client portal; failed payments retry automatically.
Pro & up
Tips
Clients add a tip when they pay online (up to 30%).
Pro & up
Duplicate-payment flags
Possible double charges are flagged so you can refund them in your processor’s dashboard.
Pro & up
QuickBooks-ready export
Invoice history plus a CSV for your bookkeeper to bring into QuickBooks.
See how this works for med spas.
Commission & Staff Pay
On the Enterprise plan: pay calculated from the work your team actually did, ready to review, finalize and hand to your accountant or payroll provider.
No more commission spreadsheets at the end of every pay period.
Pay plans per person
Commission, hourly, salary, or a combination, plus a product commission rate, booth rent and one-off adjustments.
Flat or tiered commission
Up to 10 tiers, paid on the whole amount or only the part inside each tier, on gross sales or net of discounts.
Tips and retail, attributed
Tips are credited 100% to the appointment’s tech. Retail commission counts online-shop orders a manager attributes to the seller.
Hours from the schedule
Hourly pay uses each person’s schedule minus breaks and blocks, with a manual override for the period.
Review, finalize, reopen
Adjust hours, add bonuses or deductions, then finalize. Reopening needs a reason, and the history is kept.
Estimated pay stubs & My Pay
Techs see their own finalized stubs in My Pay, printable, with year-to-date totals. Stubs are estimates, not official wage statements.
Estimated taxes (optional)
Social Security, Medicare, FUTA and SUTA estimates plus withholding percentages you enter. You mark each person W-2 or 1099; SalonBook doesn’t classify.
CSV export
Summary and detail CSVs for every pay period, plus a year-summary CSV.
Inventory & Retail
Sell retail online and keep count of what is on the shelf.
Know what you have before you run out, and sell products while you sleep.
Pro & up
Product catalog
Retail products with SKUs, categories, prices and images.
Pro & up
Stock & reorder points
Track the quantity on hand and set a reorder point for each product.
Pro & up
Stock adjustments & history
Adjust stock with a reason (a delivery, a breakage, a count) and see every change: who made it and the count before and after.
Pro & up
Low-stock alerts
Products at or below their reorder point are flagged on your dashboard.
Pro & up
Online shop
A public shop for your retail products. Online orders deduct stock automatically.
Pro & up
Gift certificates
Clients buy e-gift certificates in their portal, or a manager issues one. Balances are adjusted by staff when redeemed.
Marketing & Automation
Reminders, follow-ups and loyalty tools that bring clients back, with no third-party add-ons.
Fewer no-shows and more repeat visits, on autopilot.
Confirmations & cancellation notices
An email confirmation for every online booking, and a notice when an appointment is cancelled, including from the client portal.
Pro & up
Reminders at 24 hours and 1 hour
Automatic email reminders 24 hours and 1 hour before each appointment.
Pro & up
Text messages via your Twilio
Text-message confirmations and reminders through your own Twilio account. Twilio bills you directly; SalonBook adds no fee.
Pro & up
Follow-up with a rebook button
A follow-up about a day after a completed visit, with a "Book again" button and an optional Google review button.
Pro & up
Per-notification controls
Turn each message on or off and customize every template in your voice.
Pro & up
Waitlist with auto-book
Clients join a waitlist from your booking page. When a slot opens, the next match is booked automatically (if you turn auto-book on) or sent a time-limited booking link.
Pro & up
Loyalty points & VIP tiers
Earn per dollar or per visit, with Member, Silver and Gold tiers, a rewards catalog and points redemption.
Pro & up
Referral program
Unique referral codes with tracking and rewards for both sides.
Pro & up
Memberships
Membership plans with automatic renewal billing and automatic member discounts.
Pro & up
Google rating & review requests
Your Google rating and latest 5 reviews on your dashboard (via your Place ID), an "Ask for a review" link, and a review button in the follow-up email.
See how this works for nail salons.
Reports & Analytics
Know what is working, and take your numbers with you.
Make decisions from real numbers instead of a gut feeling at month-end.
Revenue & appointment reports
Volume, status rates and revenue with date presets.
Finance overview
This month’s revenue against last month and today’s breakdown, plus open or failed invoices on Pro and the latest pay period on Enterprise.
Pro & up
Client acquisition & retention
See new versus returning clients over time.
Pro & up
Staff performance
Bookings and revenue per staff member.
Pro & up
Utilization & occupancy
How much of each person’s available time is booked.
Pro & up
CSV exports
Export revenue, appointment, staff, client and utilization reports, invoices, and payroll on Enterprise.
Enterprise
Payroll reports
Pay-period summaries and a year summary, with CSV exports.
See how this works for pet groomers.
Website & Branding
A real website, not a listing on someone else’s marketplace.
Clients find you on Google and book on a site that’s yours.
7 layouts, 23 palettes
Serene, Lume, Honey, Shear, Atelier, Onyx and Glass, each with curated light and dark color palettes. All of them on every plan.
Theme studio
Real-site preview, click-to-edit sections, drafts, colors, fonts, logo and gallery.
Pro & up
Custom CSS & head HTML
Fine-tune styling and add Google Tag Manager, Meta Pixel or any snippet.
Pro & up
Custom domain with SSL
Use yoursalon.com; certificates are issued and renewed automatically.
Pro & up
Embed widget & popup button
Add booking to an existing site with an iframe or a floating "Book Now" button.
Pro & up
Staff showcase
Feature your team with photos and bios on the public page.
Pro & up
Brand colors everywhere
Match the client portal and your dashboard to your brand.
Enterprise
JSON data API
Pull services, staff, availability and more into your own tools.
Enterprise
Headless mode
Hide the hosted page and power a fully custom front end.
See how this works for lash and brow studios.
Intake & Consent Forms
Paperwork that is done before the client sits down.
Collect health details and signed consent without clipboards or scanning.
Pro & up
Form builder
A drag-and-drop builder plus six built-in templates.
Pro & up
Digital signature
Clients sign forms on any device.
Pro & up
Blocking or emailed forms
Require a form inline during booking, or send it by email link.
Pro & up
Response viewer & re-send
Read answers from the client profile; re-send from the appointment.
See how this works for tattoo studios.
Migration & Onboarding
Move over without starting from zero, and set up the rest in an afternoon.
Bring your client list with you and be taking bookings the same day.
Client CSV import
Upload a CSV from your old software. Columns (first name, last name, email, phone) are detected and can be re-mapped; email is required and duplicates are skipped. Up to 2,000 clients per import.
Self-service setup
Add services, staff and hours yourself in a few minutes; no sales call needed.
Change plans anytime
Upgrade or downgrade from your dashboard.
In-app support chat
Message the SalonBook team from inside your dashboard.
Pro & up
Product tour
A guided walkthrough of the dashboard that you can replay any time.
7 website layouts, 23 color palettes, every plan
Pick a layout and a palette, then make it yours in the theme studio — colors, fonts, logo and banner update live. Every layout is mobile-first and includes your booking flow, services and staff, on every plan including Free. On Pro and Enterprise your site can also show your online shop for retail products.
Serene
Soft, spacious and calm — rounded cards, generous whitespace, a gentle marquee. Best for spas, massage, wellness and beauty studios.
Palettes: Spa, Luxe, Bloom, Chroma
Lume
Cinematic and editorial — full-bleed hero, serif display type, quiet luxury. Best for premium salons, med spas and multi-service studios.
Palettes: Teal, Ink
Honey
Warm editorial — an arched hero, a numbered service menu, big Playfair headings and soft cream tones. Best for boutique hair, brow and beauty salons.
Palettes: Rust, Olive, Clay Rose, Sea Salt, Espresso
Shear
Sleek modern editorial — Cormorant headlines, sharp grid, dark hero band. Best for hair stylists and barbershops.
Palettes: Slate, Noir
Atelier
Bright, playful and image-led — pill buttons, soft color blocks, gallery-first. Best for nail bars, brow and lash studios.
Palettes: Blush, Sage, Lilac
Onyx
Bold and graphic — oversized condensed caps, hard edges, a scrolling ticker and one hot accent. Best for barbershops, tattoo studios and bold modern salons.
Palettes: Carbon, Volt, Bone
Glass
Frosted glass over a wave wallpaper tinted with your brand colour — a floating nav island, big bold titles and soft glows. Best for modern salons, spas and studios that want an app-like look.
Palettes: Tide, Ash, Dusk, Smoke
Ready to fill your book?
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