How med spa businesses use SalonBook
Aesthetic clinic scheduling has two constraints that ordinary salon software ignores: a client must often be consulted before treatment, and each provider is licensed for specific procedures. SalonBook handles both with per-provider service menus, per-provider availability and a booking wizard that only offers a provider for the services they list.
A med spa typically sets up in a day. The owner adds each provider, builds the service menu with durations and prices, assigns services to the providers qualified to perform them, uploads consent and intake forms, and connects Stripe, Square or PayPal. The booking page goes live at salonbook.us/your-clinic, and Pro plans can use a custom domain with SSL.
The consult-then-treat flow
List the consultation as its own bookable service, for example 30 minutes, and require a deposit at booking on Pro or Enterprise. New clients book the consultation online, complete their medical history and consent forms in advance, and arrive ready for assessment. After the consult, the provider books the treatment from the calendar, and the client receives a confirmation email.
Returning clients who have already been assessed can book their maintenance treatments directly, and recurring appointments hold the 12-week neurotoxin visit or the 4-week facial on the calendar ahead of time.
Forms, consent and records
The Pro plan includes intake and consent forms with digital signature. Clinics use them for medical history, allergy and medication lists, contraindication screening, treatment-specific consent and photo release. The signed form is attached to the client record, and providers can review it from the appointment before the client is in the chair.
Treatment notes, including units, areas treated and products used, are recorded on the visit so the next provider has continuity. SalonBook is booking and business software, not a medical records system; clinics with charting requirements should keep clinical documentation in the system their medical director specifies.
Start free, upgrade when you add staff
The Free plan is $0 per month and covers one provider, five services, online booking, a calendar, a client list, email confirmations and a public website with all 7 layouts, 23 color palettes and the theme studio. A solo injector or esthetician starting out can use it without a time limit.
The Pro plan is $39 per month, or $348 per year (about $29 per month billed annually), for up to three providers with unlimited services and products. Pro adds deposits and no-show fees, text reminders through your own Twilio account, the waitlist with auto-book, the client portal, intake and consent forms with digital signature, loyalty, referrals, gift certificates, memberships, an online shop for skincare, invoices with tipping, reports, custom CSS, the embed widget, a custom domain with SSL, and Google Tag Manager and Meta Pixel support.
Enterprise is $89 per month, or $828 per year (about $69 per month annually), for unlimited providers, payroll and commissions, a JSON data API and headless mode, which suits clinics that want SalonBook’s booking engine inside their own site. Paid plans include a 14-day free trial, no contract and no setup fee, and can be cancelled at any time.
| Practice | Plan | Price | Key inclusions |
|---|---|---|---|
| Solo injector or esthetician | Free | $0/mo | Online booking, calendar, client list, email confirmations, public website |
| Clinic with 2–3 providers | Pro | $39/mo or $29/mo annually | Consent forms, deposits, reminders, memberships, custom domain, Meta Pixel |
| Clinic with 4+ providers | Enterprise | $89/mo or $69/mo annually | Unlimited providers, payroll and commissions, JSON data API, headless mode |
SalonBook charges no marketplace commission, no per-booking fee and no per-client acquisition fee. Your payment processor charges its normal card fees; SalonBook does not add to them.
Getting your clients to book online
Med spa clients research before they book, so the booking link should be at the end of every path they take: search, social and your own site.
- Add your SalonBook page as the Book link on your Google Business Profile so a search for your clinic or "botox near me" shows a booking button next to your reviews.
- Put the link in your Instagram bio and in the caption of before-and-after posts, with the consultation service as the landing point for new clients.
- Embed the booking widget on your existing clinic website so visitors book without leaving your site.
- Add Google Tag Manager or the Meta Pixel to your SalonBook website from Theme Studio so your ad tools can see visits to your booking page.
- Turn on 24-hour and 1-hour reminders and the post-visit follow-up, which goes out about a day after treatment with a book-again button for the next maintenance visit.
The client portal lets clients reschedule or cancel within your policy, view invoices, save a card, complete forms, buy e-gift certificates and send referrals.
| Task | Phone, paper and spreadsheets | SalonBook |
|---|---|---|
| New client booking | Phone call during business hours | Consultation booked online, 24/7 |
| Consent and history | Clipboard at check-in | Signed digitally before arrival, on the client record |
| No-show on provider time | Unbilled hour | Deposit or no-show fee under your policy, waitlist refills |
| Membership billing | Spreadsheet and manual charges | Automatic recurring billing and member discounts |
| Campaign measurement | Ask how they heard about you | GTM and Meta Pixel on the booking flow |
Who SalonBook is for
SalonBook suits a solo nurse injector, an aesthetic clinic with a few providers, and a larger med spa that needs unlimited staff, payroll and commissions, and an API. Flat pricing means the software cost does not scale with treatment revenue.
Clinics moving from a general salon app gain the consult-then-treat flow, provider-specific menus and signed consent on the client record; clinics moving from a marketplace keep every client they acquire without a commission.
Add your providers, upload your consent forms and take your first consultation booking today.
Start freeFrequently asked questions
Can I require a consultation before a client books treatment?
Yes. List the consultation as its own bookable service for new clients, then book treatments from the calendar after the consult. Returning clients can book maintenance treatments directly.
Can clients sign consent forms before their appointment?
Yes. The Pro plan includes intake and consent forms with digital signature, completed online before arrival and stored on the client record.
Can I restrict which provider performs which service?
Yes. Each provider has their own service menu, and the booking wizard only offers providers who list that service.
Is SalonBook a medical records system?
No. SalonBook is booking and business software with client notes, forms and visit history. Clinical charting should stay in the system your medical director specifies.
Can I take deposits and charge no-show fees?
Yes. On the Pro plan you can take a partial or full deposit at booking and charge a late cancellation or no-show fee under the policy the client accepted.
Does SalonBook integrate with my own website?
Yes. Pro plans include an embed widget and a custom domain with SSL. Enterprise adds a JSON data API and headless mode for fully custom sites.